Introduction
Documents AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application and related services.
Information We Collect
Information You Provide
- Account Information: Name, email address, password (hashed), and profile information
- Document Data: Documents you upload or process through the application
- Usage Data: How you interact with the application, features used, and preferences
- Feedback: Any feedback, questions, or support requests you submit
Automatically Collected Information
- Device Information: Operating system, device type, and application version
- Usage Analytics: Feature usage, error logs, and performance metrics
- IP Address: Collected for security and service improvement purposes
How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our AI-powered document analysis services
- Authentication: To authenticate users and manage accounts
- AI Processing: To process documents using AI models (OpenAI GPT) for analysis and insights
- Communication: To respond to your inquiries, provide support, and send important service updates
- Security: To detect, prevent, and address technical issues and security threats
- Analytics: To understand usage patterns and improve our services
Document Processing and AI Services
Local Processing
- Documents are primarily processed locally on your device
- Document content remains on your device unless explicitly uploaded for analysis
Cloud AI Services
- When you request AI analysis, document content may be sent to OpenAI's API for processing
- We use OpenAI's GPT models to provide document analysis and insights
- Document content sent to OpenAI is subject to OpenAI's privacy policy
- We do not use your documents to train AI models
Data Retention
- Documents stored locally remain on your device until you delete them
- Processed document metadata may be stored in our database for service functionality
- You can request deletion of your account and associated data at any time
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: With trusted third-party service providers (e.g., OpenAI, Firebase) who assist in operating our services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
- With Your Consent: When you explicitly authorize us to share information
Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption: Data transmitted over the internet is encrypted using SSL/TLS
- Authentication: Secure password hashing and authentication mechanisms
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Updates: Security patches and updates to protect against vulnerabilities
However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Opt-Out: Opt out of certain data collection practices where applicable
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at support@l2labs.dev.
Children's Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (if applicable)
- Displaying a notice in the application
Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
Third-Party Services
Our application integrates with third-party services:
- OpenAI: For AI-powered document analysis (subject to OpenAI's privacy policy)
- Firebase: For authentication and data storage (subject to Google's privacy policy)
- Telegram: For feedback and support communications (subject to Telegram's privacy policy)
We encourage you to review the privacy policies of these third-party services.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Controller
The data controller for your personal information is:
l2labs.dev
Email: support@l2labs.dev
This Privacy Policy is effective as of January 2025 and applies to all users of Documents AI.